For clients in the EU and have a valid VAT #, please email us at info@ananas-anam.com to request for a trade account before you place your orders.



Returns & Cancellations

RETURNS

ALL SWATCH CARD ORDERS ARE CONSIDERED FINAL AND NON REFUNDABLE.

ALL REMNANT ORDERS ARE CONSIDERED FINAL AND NON REFUNDABLE.

ALL ORDERS OF 5 LINEAR METRES AND BELOW ARE CONSIDERED FINAL AND NON REFUNDABLE.

All other orders can only be returned with the prior agreement of the Supplier. If a return is authorised by the Supplier, the Client will incur a handling charge of 30% of the invoiced Goods, subject to a minimum charge of €75.00. The Client will bear all lost shipping and handling fees.

CHANGING OR CANCELLING ORDERS

Changes to your Order are not applicable after the original transaction has been accepted and the Order/Pre-Order has been made.