Due to stricter border controls and restrictions brought about by COVID19, please expect a longer shipping period. Also, kindly ensure that someone will be able to receive the package at the shipping address to avoid the parcel being returned to us.



Returns & Cancellations

RETURNS

ALL SWATCH CARD ORDERS ARE CONSIDERED FINAL AND NON REFUNDABLE.

ALL ORDERS OF 5 LINEAR METRES AND BELOW ARE CONSIDERED FINAL AND NON REFUNDABLE.

All other orders can only be returned with the prior agreement of the Supplier. If a return is authorised by the Supplier, the Client will incur a handling charge of 30% of the invoiced Goods, subject to a minimum charge of €75.00. The Client will bear all lost shipping and handling fees.

CHANGING OR CANCELLING ORDERS

For Goods in stock, changes to your Order are not applicable after the original quote has been accepted and the Order made. In such circumstances, any cancellation will be treated as a Return. For Goods awaiting production changes to or the cancellation of Orders must be communicated to the Supplier's sales team, which will manage any request on a case by case basis.